Job Description
Position: Logistics Operations Manager
Company: DHL Express Egypt
Location: Port Said, Egypt
Experience: 5+ years in logistics management
Education: Bachelor’s degree in Supply Chain Management, Business Administration, or related field
Employment Type: Full-time
Industry: Logistics & Supply Chain
Department: Operations
Salary: SSP 180,000 – 250,000 per annum
Vacancies:1
Company Overview
DHL Express Egypt is a leading global logistics provider with a strong presence across the Middle East and North Africa. With more than 50 years of experience, DHL delivers international express mail, freight forwarding, and supply chain solutions to businesses and consumers. Operating from a state‑of‑the‑art hub in Port Said, the company supports Egypt’s growing trade corridors, connecting the Suez Canal corridor to European, Asian, and African markets. As part of a worldwide network, DHL offers career pathways that align with the dynamic demands of global trade, making it an attractive employer for professionals seeking to advance in logistics. This role contributes directly to DHL’s mission of providing reliable, fast, and sustainable logistics services, reinforcing Egypt Jobs, Jobs in Egypt, and broader Career Opportunities in Egypt.
Job Overview
The Logistics Operations Manager will lead the end‑to‑end management of freight movement, warehouse operations, and last‑mile delivery within the Port Said region. Reporting to the Regional Operations Director, you will be responsible for optimizing processes, ensuring compliance with international standards, and driving cost‑efficiency initiatives. You will collaborate with cross‑functional teams, including customs, transportation, and customer service, to guarantee seamless operations that meet DHL’s high service level agreements. For more information about DHL’s commitment to innovation and sustainability, visit our career portal at https://egyptjobsearch.com.
Key Responsibilities
- Oversee daily warehouse activities, including receiving, storage, picking, packing, and dispatch.
- Develop and implement process improvement strategies to reduce handling time and operational costs.
- Coordinate with customs brokers and freight forwarders to ensure timely clearance of imports and exports.
- Monitor key performance indicators (KPIs) such as on‑time delivery, inventory accuracy, and order fulfillment rates.
- Lead a team of supervisors, coordinators, and operational staff, providing coaching and performance feedback.
- Ensure compliance with safety regulations, ISO standards, and DHL’s internal quality policies.
- Manage relationships with local carriers, third‑party logistics providers, and key customers.
- Prepare operational reports for senior management and recommend corrective actions.
Required Skills
- Strong analytical and problem‑solving abilities.
- Excellent leadership and team‑building skills.
- Proficiency in logistics management software (e.g., SAP TM, WMS).
- Effective communication in English and Arabic.
- Ability to work under pressure and meet tight deadlines.
- Knowledge of international trade regulations and customs procedures.
Education
A bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related discipline is required. Professional certifications such as APICS CPIM, CSCMP SCPro, or ISO 9001 Lead Auditor are advantageous.
Experience
Minimum of five years of progressive experience in logistics operations, with at least two years in a supervisory or managerial capacity. Experience in a multinational logistics environment is highly preferred.
Salary
The compensation package ranges from SSP 180,000 to SSP 250,000 annually, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and retirement benefits.
Benefits
- Comprehensive health and dental coverage.
- Retirement savings plan with company matching.
- Annual performance bonus.
- Paid parental and annual leave.
- Employee assistance program.
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Training
- Onboarding program covering DHL’s global standards and local operational procedures.
- Continuous professional development through DHL Academy courses.
- Leadership development workshops and mentorship opportunities.
Working Environment
DHL offers a modern, safety‑focused workplace equipped with advanced warehouse technology, automated sorting systems, and real‑time tracking tools. The culture promotes collaboration, innovation, and a commitment to sustainability, aligning with the company’s Green Logistics initiatives.
Application Process
Interested candidates should submit an online application through the DHL Careers portal, attaching an updated CV and a cover letter outlining relevant experience. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment.
Equal Opportunity Statement
DHL Express Egypt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without regard to any protected characteristic.