Retail Store Operations Manager Job Vacancy in Cairo, Egypt – Retail

Job Description

Position: Retail Store Operations Manager

Company: Carrefour Egypt

Location: Cairo, Egypt

Experience: 5+ years in retail operations management

Education: Bachelor’s degree in Business Administration, Retail Management, or related field

Employment Type: Full-time

Industry: Retail

Department: Store Operations

Salary: 120,000 – 180,000 SSP per annum

Vacancies:1

Company Overview

Carrefour Egypt is a leading international hypermarket chain operating across the Middle East and North Africa. With a strong presence in Cairo, the company offers a wide range of products from fresh groceries to electronics, serving millions of customers each year. As a dynamic employer, Carrefour Egypt is committed to delivering exceptional shopping experiences while fostering a culture of innovation, sustainability, and employee growth. The organization continuously invests in modern retail technologies and community initiatives, making it a top choice for professionals seeking rewarding career opportunities in Egypt Jobs market.

Job Overview

The Retail Store Operations Manager will lead a flagship Carrefour store in Cairo, overseeing all aspects of daily operations, sales performance, and customer satisfaction. This role is pivotal in driving store profitability, ensuring compliance with corporate standards, and implementing strategic initiatives that align with the company’s vision. The successful candidate will collaborate with cross‑functional teams, manage a large workforce, and champion best practices in merchandising, inventory control, and loss prevention. For more information about Carrefour Egypt and its career pathways, visit the main website https://egyptjobsearch.com.

Key Responsibilities

• Develop and execute operational plans to achieve sales targets and profitability goals.
• Lead, coach, and evaluate a team of department managers and store staff, fostering a high‑performance culture.
• Monitor inventory levels, coordinate with supply chain partners, and ensure optimal stock availability.
• Implement visual merchandising standards and promotional activities to enhance the customer journey.
• Ensure compliance with health, safety, and regulatory requirements, including food safety and labor laws.
• Analyze performance metrics, prepare reports, and present actionable insights to regional leadership.
• Drive initiatives for cost reduction, waste minimization, and sustainability in line with corporate ESG goals.
• Handle customer escalations, resolve complaints, and maintain high satisfaction scores.

Required Skills

• Strong leadership and people management abilities with a focus on team development.
• Excellent analytical and problem‑solving skills, proficient in data‑driven decision making.
• In‑depth knowledge of retail operations, merchandising, and supply chain processes.
• Effective communication and interpersonal skills to engage stakeholders at all levels.
• Proficiency with retail management systems and Microsoft Office Suite.
• Ability to work under pressure, meet deadlines, and adapt to a fast‑changing environment.

Education

A minimum of a Bachelor’s degree in Business Administration, Retail Management, Commerce, or a related discipline is required. Advanced certifications in retail management or supply chain (e.g., APICS, CMRP) are considered a plus.

Experience

Candidates must possess at least five years of progressive experience in retail store management, preferably within a large‑format hypermarket or department store environment. Demonstrated success in achieving sales growth, managing large teams, and implementing operational improvements is essential.

Salary

The compensation package ranges from 120,000 to 180,000 SSP annually, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and other employee benefits.

Benefits

• Competitive base salary with annual performance incentives.
• Comprehensive health and dental coverage for employee and dependents.
• Retirement savings plan and employee stock purchase options.
• Generous employee discount across all Carrefour stores in Egypt.
• Paid annual leave, sick leave, and public holidays.

Training

• Onboarding program covering company policies, systems, and brand standards.
• Leadership development workshops and mentorship opportunities.
• Continuous learning modules on retail analytics, customer experience, and sustainability.

Working Environment

Carrefour Egypt offers a vibrant, inclusive, and collaborative workplace where diversity is celebrated. Employees work in modern retail spaces equipped with the latest technology, fostering an environment that encourages innovation and career progression. The company promotes work‑life balance through flexible scheduling and supportive management practices. For additional insights into our corporate culture, explore https://www.liberiajobsearch.com/.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online portal on the main website. Applications will be screened by the talent acquisition team, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment at the Cairo store.

Equal Opportunity Statement

Carrefour Egypt is an equal opportunity employer. We welcome applications from all qualified individuals regardless of gender, nationality, religion, disability, or any other protected characteristic. Our commitment is to create a diverse workforce that reflects the communities we serve and to provide a fair, inclusive hiring process for all.