Store Operations Manager Job Vacancy in El Minya, Egypt – Retail

Job Description

Position:Store Operations Manager

Company:Carrefour Egypt

Location:El Minya, Egypt

Experience:5+ years in retail operations management

Education:Bachelor’s degree in Business Administration, Retail Management or related field

Employment Type:Full-time

Industry:Retail

Department:Store Operations

Salary:SSP 120,000 – 180,000 per annum

Vacancies:1

Company Overview

Carrefour Egypt is a leading international hypermarket chain that has been serving Egyptian consumers for over two decades. With a strong commitment to quality, affordability, and customer satisfaction, Carrefour operates a network of stores across the country, offering a wide range of groceries, fresh produce, electronics, and household goods. The El Minya branch plays a pivotal role in delivering the Carrefour promise to the Upper Egypt region, contributing to local employment and economic growth. As part of its expansion strategy, Carrefour Egypt continuously seeks talented professionals to enhance its retail excellence, making it a top destination for Egypt Jobs and career opportunities.

Job Overview

The Store Operations Manager will be responsible for overseeing all aspects of daily store performance in El Minya, ensuring that operational standards, sales targets, and customer service excellence are consistently achieved. This role demands strong leadership, analytical acumen, and a deep understanding of retail dynamics. The successful candidate will collaborate closely with department heads, supply chain partners, and corporate teams to drive profitability while maintaining the high standards associated with the Carrefour brand. For more details, visit our career portal at https://egyptjobsearch.com.

Key Responsibilities

• Lead and motivate a multidisciplinary team of supervisors, sales associates, and support staff to achieve store objectives.
• Monitor and analyze key performance indicators (KPIs) such as sales volume, gross margin, inventory turnover, and customer satisfaction scores.
• Develop and implement effective merchandising strategies, promotional activities, and visual standards to maximize product visibility and sales.
• Ensure compliance with health, safety, and security regulations, as well as Carrefour’s internal policies and procedures.
• Manage store budgets, control operating expenses, and drive cost‑saving initiatives without compromising service quality.
• Coordinate with logistics and supply chain teams to maintain optimal stock levels, reduce shrinkage, and handle replenishment cycles efficiently.
• Handle customer escalations, resolve complaints, and foster a culture of service excellence.
• Prepare regular reports for senior management, highlighting achievements, challenges, and actionable insights.

Required Skills

• Strong leadership and people‑management capabilities with a track record of building high‑performing teams.
• Excellent analytical and problem‑solving skills, proficient in using retail management software and Microsoft Office suite.
• Effective communication and interpersonal abilities to interact with staff, suppliers, and customers.
• Strategic thinking with a focus on achieving sales targets and operational efficiency.
• Ability to work under pressure, prioritize tasks, and meet tight deadlines.
• Knowledge of Egyptian retail regulations, labor laws, and safety standards.

Education

A minimum of a Bachelor’s degree in Business Administration, Retail Management, Commerce, or a related discipline is required. Advanced certifications in retail management or supply chain are considered an advantage.

Experience

Candidates must possess at least five years of progressive experience in retail store management, preferably within a hypermarket or large‑format retail environment. Experience in the Egyptian market and familiarity with local consumer behavior will be highly valued.

Salary

The compensation package ranges from SSP 120,000 to SSP 180,000 annually, commensurate with experience and performance. The package includes performance‑based bonuses, health insurance, and other statutory benefits.

Benefits

• Competitive salary with quarterly performance incentives.
• Comprehensive health and life insurance coverage.
• Employee discount across all Carrefour stores in Egypt.
• Retirement savings plan and paid annual leave.
• Opportunities for career advancement within the Carrefour network.

Training

• Induction program covering Carrefour’s brand values, operational standards, and compliance requirements.
• Ongoing leadership development workshops and retail excellence courses.
• Access to e‑learning platforms for continuous skill enhancement.

Working Environment

The El Minya store offers a dynamic, fast‑paced environment where teamwork and customer focus are paramount. Employees benefit from modern facilities, a safe workplace, and a culture that encourages innovation and continuous improvement. Carrefour Egypt promotes a diverse and inclusive workplace, reflecting the community it serves.

Application Process

Interested candidates should submit their updated CV through the online application portal on the Carrefour Careers page. After submission, qualified applicants will be contacted for an initial phone interview, followed by face‑to‑face assessments with senior management. Explore additional opportunities on our partner site https://www.liberiajobsearch.com/.

Equal Opportunity Statement

Carrefour Egypt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, age, disability, religion, or background. All qualified applicants will receive consideration for employment without discrimination.