Job Description

Merchant Partnership & Customer Growth Executive

Company: Halan
Location: Cairo, Egypt
Job Type: Full-Time
Industry: Financial Services, FinTech, Sales & Marketing
Department: Merchant Acquisition & Customer Engagement

Halan is seeking a proactive and enthusiastic professional to join its growing team in Cairo as a Merchant Partnership Executive. This opportunity is ideal for recent graduates and early-career professionals looking to build a successful career in sales jobs in Egypt, customer acquisition, merchant relationship management, and field marketing.

Candidates interested in exploring additional opportunities across Africa can also browse vacancies through Merchant Partnership Executive Jobs in Cairo for the latest jobs in Cairo and nationwide openings.

Job Overview

The successful candidate will support merchant partnerships, improve customer acquisition efforts, and strengthen brand visibility through on-ground engagement activities. This role combines elements of business development jobs in Egypt, sales executive jobs in Cairo, customer support careers, and marketing coordinator positions.

Working closely with merchants and internal teams, the role focuses on creating positive customer experiences while expanding Halan’s market presence.

Key Responsibilities

• Drive customer acquisition jobs in Egypt initiatives through merchant referrals and lead generation activities.
• Build and maintain strong relationships with merchants and business partners.
• Conduct merchant onboarding and product activation sessions.
• Execute field marketing activities including branding materials, promotional displays, stickers, and table tents.
• Support business development jobs in Cairo through local market engagement.
• Act as the primary point of contact for merchant-related inquiries and issue resolution.
• Monitor merchant performance and provide recommendations for growth opportunities.
• Ensure brand consistency across all assigned merchant locations.
• Coordinate with internal sales and operations teams to improve service delivery.
• Maintain accurate records of merchant activities and customer acquisition performance.
• Assist in implementing campaigns that support graduate jobs in Egypt and customer engagement objectives.
• Participate in promotional events, activations, and outreach programs.

Education Requirements

• Bachelor’s Degree in Business Administration, Marketing, Economics, Management, or a related discipline.
• Recent graduates are encouraged to apply.
• Relevant certifications in sales, marketing, customer service, or business development will be advantageous.

Experience Requirements

• 0–1 year of experience in sales, customer support, marketing, business development, or related fields.
• Internship experience in customer-facing roles is beneficial.
• Experience working with merchants, retailers, or service providers is an added advantage.

Required Skills

The ideal candidate should possess:

• Excellent communication and interpersonal abilities.
• Strong negotiation and relationship-building skills.
• Customer-focused mindset.
• Problem-solving and analytical thinking.
• Time management and organizational skills.
• Ability to work independently and within a team environment.
• Adaptability in fast-paced business settings.
• Basic reporting and documentation skills.
• Proficiency in Microsoft Office applications.
• Understanding of merchant engagement and customer acquisition strategies.

Training and Career Development

Halan provides structured learning opportunities including:

• Merchant relationship management training.
• Customer service excellence workshops.
• Sales and lead generation programs.
• Product knowledge sessions.
• Business communication training.
• Digital marketing awareness programs.
• Career progression pathways within operations, sales, and business development functions.

Professionals seeking regional opportunities may also explore openings through Merchant Partnership Executive Jobs in Morocco for emerging jobs in Morocco and related business development careers.

Salary and Benefits

• Competitive market-based salary.
• Performance incentives and career growth opportunities.
• Professional development programs.
• Exposure to one of the fastest-growing FinTech environments.
• Networking opportunities with merchants and business partners.
• Employee learning and development support.

Exact salary details have not been publicly disclosed and will be discussed during the recruitment process.

Preferred Candidate Profile

This role is suitable for candidates interested in:

• jobs in Egypt
• jobs in Cairo
• sales jobs in Egypt
• sales executive jobs in Cairo
• merchant partnership jobs

For candidates interested in broader North African career opportunities, additional vacancies are regularly published at Merchant Partnership Executive Jobs in Tunisia covering jobs in Tunisia and related sales, marketing, and business development positions.

How to Apply

Interested and qualified candidates should prepare an updated CV highlighting academic achievements, communication skills, customer engagement experience, and any relevant internships or projects. Only shortlisted candidates will be contacted for the next stage of the recruitment process.

Halan is committed to creating an inclusive workplace and welcomes applications from motivated individuals eager to build a successful career in merchant partnerships, customer growth, and business development.