Collections and Administrative Officer Jobs in Giza

Job Details

Company: GB Corp
Location: Giza, Egypt
Job Type: Full Time
Industry: Finance | Customer Service | Administration

Job Description

GB Corp is seeking a detail-oriented and proactive Collections & Administrative Officer to support its finance and operations teams in Giza. This role combines responsibilities in accounts receivable, customer collections, and administrative support, making it ideal for candidates with strong communication and organizational skills.

The successful candidate will be responsible for managing outstanding accounts, maintaining accurate financial records, and supporting internal departments with administrative tasks. This position requires a professional who can balance financial follow-ups with efficient office coordination.

Key Responsibilities

Prepare and maintain collection reports and account status updates
Contact customers via phone, email, or written communication to follow up on outstanding payments
Analyze customer accounts and negotiate payment plans or settlements
Resolve billing issues and explain payment terms, including the impact of late payments
Maintain accurate and up-to-date records of collection activities and account histories
Monitor short-paid invoices and initiate appropriate follow-up actions
Make recommendations or decisions regarding service interruptions based on payment status
Perform data entry and manage financial and administrative databases
Process internal documentation and ensure proper record keeping
Provide administrative support to HR, finance, and IT departments
Prepare internal reports, summaries, and presentations
Schedule meetings and manage calendars as required

Requirements

Bachelor’s Degree in Business Administration, Finance, Accounting, or a related field
Minimum 2 years of experience in collections, customer service, or administrative roles
Proficiency in Microsoft Office applications, especially Excel and Word
Strong communication skills with the ability to handle customer interactions professionally
Good analytical skills for reviewing accounts and resolving discrepancies
Ability to multitask and manage time effectively in a fast-paced environment
High level of accuracy and attention to detail
Strong problem-solving skills and customer-focused mindset

Language Requirements

Very good command of English, both written and verbal

Education

Bachelor’s Degree in a relevant field

Experience

At least 2 years of relevant experience in collections, finance, or administrative support

Salary (Estimated)

EGP 6,000 – 10,000 per month depending on experience and qualifications

Key Skills

Collections Management, Accounts Receivable, Customer Communication, Data Entry, Financial Reporting, Microsoft Office, Administrative Support, Problem Solving, Time Management, Record Keeping, Negotiation Skills

Job Insight

As companies continue to strengthen their financial operations, roles that combine collections and administrative support are increasingly valuable. This position offers an opportunity to build expertise in finance operations while contributing to efficient business processes and customer relationship management.

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